SmartPlaces

NAVER Place reviews, one-line replies that matter more than star ratings

NAVER Place reviews, one-line replies that matter more than star ratings

Nowadays, whether it's an offline store or an online brand, a single review left by a customer can change our entire image. In particular, reviews on Naver Place act as a trust indicator in themselves. If the star rating is high, customers feel safe to visit, and if the reply is sincere, they feel that the brand is sincere. I'm currently managing the Hyundai Motor Company's Seocheongju dealership's online presence myself, and while some reviews are praiseworthy, there are also some that are disappointing. In those cases, I never get defensive, and I try to reply with sincerity, as if I'm one of the most important customers. ‘Reviews are a record of emotions.“ I think that's true, and I think that customers...

How to register on NAVER Place, I did it myself (practical guide to registering a car dealership)

How to register on NAVER Place, I did it myself (practical guide to registering a car dealership)

“I recently started working as a NAVER Place manager for Hyundai Motor's Seocheongju dealership. The first step was to register on NAVER Place. It seemed difficult at first, but when I actually did it, it was quite intuitive and there were important points.Today, I'll summarize the process based on my experience. 🔽 The importance of managing NAVER Places, Part 1 ✅ How to register for NAVER Places (based on actual process) 💡 Points I learned from doing it Once you've completed the registration process, NAVER will review your application and decide whether or not to approve it. In my case, it was done quickly...