Google Recurring Payments Refund Review (feat. Hyundai Card)
Hi, I'm Seojun, a blogger who walks the line between sentimentality and usefulness 🙂 I'm a blogger who walks the line between sentimentality and usefulness.
Today's post is based on my own experience with Google Play app payment refunds a few years ago.
Refund subscriptions, file disputes, and deal with credit card companies!
Real-world examples + tipsto help you get started.
One day, when I was a young man preparing to start my own business...
At that time, I bought a one-year subscription to take classes on Class101.
The price is approximately 10-20 thousand, which was a lot of money at the time.
But after a few lectures, I realized... well, this isn't it.
Not that it doesn't help, but why pay for a year...? 🥲?
So I tried to apply for a refund!
❌ Class101's answer:
“In-app payments are non-refundable.”
“Huh... really...?”
🔎 So what I did
1. search for Internet Storm
‘I looked for ’refunds for in-app purchases on Google Play‘, ’legal standards for course refunds", etc,
Online courses are refundable within a certain period of timewas a legal provision.
2. Contact Class101 Help Center
“We're sorry. We can't control in-app purchases from Google.”
I had a bad feeling about it.
I know it wasn't their fault, but... it was so unfair.
3. call the consumer protection agency
This was my first call to a consumer protection agency,
I was so desperate that I told them the situation...
“Request a refund directly from your card company.”
‘??? I paid in Class101, but my credit card says...?’
I had a lot of questions at the time,
I know now. Card companies are part of the payment serviceto take some of the responsibility!
🙋♂️ Eventually call Hyundai Card customer service!
I nervously dialed the number,
The agent had a very friendly voice.
Me:
“It's an in-app purchase and it says I can't get a refund...
I've heard it's legal to teach,
I called consumer affairs and they said
They told me to contact my credit card company here...”
Agent:
“Oh, yes, ma'am. I can help you file a dispute. What's the process...”
Just like that
- Filing a consumer dispute
- Organize what you need
- Text results
and explained it very well.
And a few days later...
Finally!
✅ File a dispute You win!
✅ Card company refund complete!
The amount already paid will be deducted from the Refund your account, if before payment Cancel a payment Processed!
On this day, I became an adult.
(Or, more accurately, a cute guy impersonating an adult...🤭)
The days when I risked my life for 200,000 won... Goodbye, apostle of justice!
Summary of key tips
✔️ Are in-app payments on Google Play refundable?
Yes! By law, training products are eligible for refunds under certain conditions.
✔️ Don't give up if you don't get a refund
‘No" is just the company's position; legally, consumer rights are stronger.
✔️ in this order!
- Request a refund from them first (save your email/payment history)
- If not, file a dispute with your card company (call customer service)
- They'll help you if you're sincere.
✔️ What happens if I win the dispute?
- Cancel a payment or refund your account
- Processing time is usually within a few days
You can dispute international payments too!
This time, I was offered Sora2 by an overseas site called David AI,
Compared to the official site Payment systems that give too little creditwas.
On closer inspection, David AI was a simple reseller,
The actual Sora2 official site had a much better deal!
So this payment is also a File an international payment disputeWe did it!
Final thoughts
The company is just following procedures,
The law protects consumer rights.
At first, you're thinking, ‘Why not?,
You just have to try it, and it works.
If I felt wronged, even by a single dollar,
Don't ignore that feeling,
Be brave and make a move.
Because the process makes me a more authentic consumer 😊.
Filing a consumer dispute, here's how to get started 💌.
- Call your card company's customer service (I do a lot of online applications these days)
- Summarize the situation (when, where, how much, and why you're asking for a refund)
- Attach a history of your first refund request to that service
Don't give up, that courage will save you in the end.
Thanks for reading! Please like & comment if you found this article helpful 💕.
Seo Jun Dream ☕
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