NAVER Place reviews, one-line replies that matter more than star ratings

These days, whether you're a brick-and-mortar store or an online brand
One review left by a customer
It changes our entire image.

In particular, the NAVER Place Reviews는
It acts like a ‘trust metric" in itself.
Higher star ratings give customers peace of mind,
If the reply is thoughtful
For that brand Feel genuine because it works.

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I'm using the Hyundai Motor Company Seocheongju Dealership의
I'm managing NAVER Place myself.
Although the reviews are complimentary,
Sometimes the ratings are a little less than stellar.

In that case, the Never get defensive,
As if you really are one of our valued customers.
To reply with sincerity in the file.

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“A review is a record of emotion.”

I think so.

When a customer leaves a review
Don't just list facts,
It's about expressing how you feel in the moment.

So I added the
Replies that respond with emotionis important.

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For example,
“A review that says, ”The response was a little disappointing." is not the same as a review that says
“Thank you for your feedback, we appreciate the inconvenience.
We'll see you next time.”
This kind of thoughtful sentence conveys sincerity.

Even if there were no mistakes,
For some, the Because it can be a joy or a disappointmentfor example.
Because we all have different ideas and values,
Write with respect, and I think that's important.

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Reviews are stored in the After you create a business on Smart Places
I can reply as an admin.
Low-star reviews Because it cannot be deleted or modified, the,
We would rather have a more One line of heartfelt reply로
You need to earn your customers' trust.

🔽 Find out how to register for a place here.

How to register on NAVER Place, I did it myself (practical guide to registering a car dealership)

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As reviews pile up, you'll eventually see a
It creates a personality for your brand.

If you have a lot of warm words
Our brand gets warmer,
If you get more heartfelt replies
People remember the thoughtfulness.

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More important than one star,
It's the attitude we show.

Reviews are listed in the ‘Relationships’and,
Replies are made to the ‘Trust’is the value.
That one little line,
Bringing in the next customer
The most powerful marketingIt might be.

Another day, another line of heart,
We want to bring you closer to your customers. 😊 â